Search

Already renting from us?

Sign up to connect

Adactus Housing Association News

 

Category Archives: AHA performance information

November 1st, 2018

Following from the publication of our Financial Statements for 2017/18, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our services in the form of a tenants’ annual report. The performance information highlighted in this report is for the period 1/4/2017 – 31/3/2018 and relates solely to the Adactus Housing Group Ltd.  On 3 April 2018, Adactus Housing Group merged with New Charter Housing Trust to form Jigsaw Homes Group …

Read more or Comment >>

January 18th, 2018

We closely monitor the performance of our services that are important to residents – and key to the health of our business. In addition to telling us how well we are doing, this information is used to highlight any improvements (if required) that result from service changes. The data also helps us to decide where we need to focus our attentions. The whole performance blog is presented using a piece of software called ‘Tableau’. This is a user-friendly way of …

Read more or Comment >>

January 9th, 2018

This is the quarterly review of anti-social behavior (ASB) activity reported to Adactus. The tenant scrutiny panel into ASB recommended the data are made available on our website. In the period October to December 2017, there were 366 individuals reported to us that were believed to be causing ASB or tenancy fraud (representing 306 cases it is common in cases of this type for there to be multiple alleged perpetrators).  The most common kinds of nuisance reported were: noise (23%), …

Read more or Comment >>

November 3rd, 2017

We closely monitor the performance of our services that are important to residents – and key to the health of our business. In addition to telling us how well we are doing, this information is used to highlight any improvements that result from service changes. The data also helps us decide where we need to focus our attention. Our performance blog is presented using a piece of software called ‘Tableau’. This is a user-friendly way of visualising large sets of …

Read more or Comment >>

October 23rd, 2017

This is the quarterly review of anti-social behavior (ASB) activity reported to Adactus. The tenant scrutiny panel into ASB recommended the data are made available on our website. In the period July to September 2017, there were 566 individuals reported to us that were believed to be causing ASB or tenancy fraud (representing 455 cases it is common in cases of this type for there to be multiple alleged perpetrators).  The most common kinds of nuisance reported were: noise (27%), …

Read more or Comment >>

about the blog

Welcome to the Adactus Housing Association blog. Here you will find up to date news stories from across the association.

We really value your feedback so please leave a comment. You can also rate the comments left by other people and share our posts on facebook & twitter.

Subscribe

Get regular updates: follow adactus

Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133