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Adactus Housing Association News

September 11th, 2017

Allpay – payment issues

Allpay recently experienced a nationwide problem regarding their Direct Debit payments.  They have confirmed that this problem has been resolved and all customer refunds have been processed.

Allpay understands that some customers may have incurred bank charges as a result of duplicated direct debit payments and they will be able to offer a refund to cover these charges.

If you have been affected, please email Allpay providing proof of the charges incurred and include your full name, address and tenancy number.

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Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133