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Adactus Housing Association News

July 29th, 2016

Chorley Community Housing (CCH) have been hard at work planning this year’s ‘Chorley Moor Fun Day’.  The event will take place at: Buttermere Green – Chorley Wednesday 17th August 12:00pm to 4:00pm The event will feature a wide range of FREE activities. Catherine Lowe, Enterprise & Funding Officer at CCH said “This event is a great way of bringing people together from all across Chorley for a day filled with fun. Last year’s event was attended by over 500 people and this …

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July 28th, 2016

This is the quarterly review of anti-social behavior (ASB) activity reported to Adactus. The tenant scrutiny panel into ASB recommended the data are made available on our website. In the period April – June 2016, there were 560 individuals reported to us that were believed to be causing ASB or tenancy fraud (representing 451 cases as around a fifth had multiple perpetrators).  48 of these were not residents of Adactus Housing Group subsidiaries.  The most common kinds of nuisance reported …

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July 25th, 2016

Adactus is proud to announce that Connect, the Group’s customer contact centre based in Leigh, Greater Manchester has been successfully re-accredited to the Contact Centre Association’s (CCA) Global Standard.  This is the sixth consecutive year that Connect has received the contact centre industry’s most prestigious quality standard. It is not that long ago that Adactus was highly praised for its commitment to customers after receiving nationwide recognition at the 2015 CCA Excellence Awards, winning the ‘Global Standard v6 Small Centre of the Year’ category. The team at Connect handle …

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July 22nd, 2016

On Wednesday, the Adactus500 scrutiny panel on Universal Credit met in Leigh for a final time to finish their scrutiny exercise. The main purpose of the final meeting was to give scrutiny panel members the opportunity to look in detail at the final report produced by our internal affairs team, consider the recommendations, and add their own recommendations too. Click here to view the notes from Wednesday’s meeting. The final set of recommendations are now being forwarded to the boards …

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July 19th, 2016

The Adactus500, the Group’s main way of involving tenants, has been crowned winners of the 2016 TPAS national “excellence in digital involvement” award. Following the win at the northern regional awards in April, the Adactus500 beat off stiff competition from the southern and central regions to win the national award last Thursday. The TPAS awards showcase organisations who work together with their tenants to improve services, save money and bring lasting changes to communities. The Excellence in Digital Involvement award …

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Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133