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Adactus Housing Association News

 
 
May 31st, 2016

If you tried calling us earlier on 31st May Tuesday, you may have experienced some difficulty getting through. We worked hard to resolve the problem and normal service was restored at 2:30pm. We wish to apologise for any inconvenience caused.

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May 31st, 2016

Six years ago I applied for a role because I wanted to return to work at the age of 43. I managed to secure a position with Adactus on a temp contract, covering maternity leave and I am very pleased to say I am still here. I have progressed through several roles during this time and today I am the Extra Care Scheme Co-ordinator at Wickham Hall. Answering calls, completing mornings call to check on tenants, ensuring my team have everything …

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May 26th, 2016

There’s exciting news for our customers. We’re developing a new customer portal for our residents and for people interested in our properties. The new portal, called Adactus Connect, will replace our current online services and will enable residents to log-in, view live information about their tenancy or book a viewing if they aren’t already tenants. We’ll keep you up to date with developments here so watch this space. We’ve used resident feedback via the Adactus500 throughout the specification process to …

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May 24th, 2016

We are very happy to report that the Adactus500 Scrutiny exercise on fire safety has been successfully completed. The Scrutiny Panel, made up of eight residents from across the Adactus Group, met over three meetings between January and April 2016 and produced a set of recommendations for our Board members to consider. These recommendations, and the response to them from Adactus management, were presented to the performance, scrutiny and audit committee earlier this month. The committee approved the action plan and improvements are being implemented …

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May 18th, 2016

We recently ran an Adactus500 consultation for members around some of the ways we communicate with tenants about various issues.  The survey presented respondents with three letters and one email that we regularly send out to tenants where relevant. Respondents were asked to comment on the content, tone, visual layout and formality of each and asked if they had any suggestions for improvements. A total of 50 respondents completed the survey. What we learned from the results: – Content was felt …

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Welcome to the Adactus Housing Association blog. Here you will find up to date news stories from across the association.

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Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133