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Adactus Housing Association News

December 17th, 2015

Last week, the Adactus500 scrutiny panel on callbacks met in Leigh for a final time to finish their scrutiny exercise. The main purpose of the final meeting was to give scrutiny panel members the opportunity to look in detail at the final report produced by our internal affairs team, consider the recommendations, and add their own recommendations too. Click here to view the notes from Wednesday’s meeting. The final set of recommendations are now being forwarded to the boards of management and feedback on what will  happen next will …

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December 16th, 2015

Adactus Housing Group had a special Christmas visitor this week when Santa Claus popped into head office in Leigh to collect over 100 presents for the homeless. The gift boxes, donated by residents and staff of the 13,000 home organisation, contain essentials such as toiletries and warm items of clothing for people who sleep rough. Adactus Chief Executive Paul Lees said:  ‘Residents and staff of Adactus from across the North West have very kindly donated over 100 presents for the …

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December 8th, 2015

The Adactus Housing Group have been crowned winners of the 2015 Something to Shout About Award at the Greater Manchester Chamber of Commerce Wigan Business Awards.  The Awards were presented at a lavish ceremony held at the DW Stadium in Wigan in November 2015. The Something to Shout About Award is a fantastic accolade, highlighting a business for its quality of work, customer service, staff development and innovation; a showcase of the very best local business acumen. With a strong …

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December 4th, 2015

We are very happy to report that the Adactus500 Scrutiny exercise on staff retention has been successfully completed. The Scrutiny Panel, made up of eight residents from across the Adactus Group, met over three meetings between July and September and produced a set of recommendations for our Board members to consider. These recommendations, and the response to them from Adactus management, were presented to the performance, scrutiny and audit committee last month. The committee approved the action plan and improvements are being …

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December 2nd, 2015

Adactus’s ‘connect’ customer contact service, received nationwide recognition winning the ‘Small Centre of the Year’ award at the 2015 Customer Contact Association’s (CCA) Excellence Awards ceremony on 25 November in Glasgow. The CCA provides official recognition for contact centres across all sectors of business that are leading the way in terms of performance and achieving the Global Standard accreditation. The Excellence Awards is a widely respected and sought-after programme. Winning this award is a tremendous achievement, particularly since ‘connect’ was set up at …

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Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133