Company

• Adactus Housing Association
• Beech Housing Association
• Chorley Community Housing

• About your Rent Statement
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Money Matters, Rent Matters

  Content:

  • Overview
  • , Your rent statement explained
  • , Understanding your Rent Statement
  • , Checking your balance online
• Central Debt Collection Services (CDCS) - Enforcement Division
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Money Matters, Rent Matters, Tenancy Matters

  Content:

  • Overview
  • , How to avoid being in this situation
  • , How can your landlord help
  • , Contacts
• Contacting us on behalf of a tenant
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Company Information, Rent Matters, Tenancy Matters

  Content:

  • Introduction
  • , What to expect when you contact us on behalf of a tenant
  • , What to do if you contact us frequently on behalf of a tenant
  • , Professionals representing tenants
• Contacting us out-of-office hours
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Company Information, Rent Matters, Repairs and Maintenance, Tenancy Matters

  Content:

  • Introduction
  • , Emergency repairs contact
  • , Other emergencies
  • , Non-emergency contact
• Discretionary housing payments (DHP)
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Money Matters, Rent Matters

  Content:

  • Overview
  • , What can a discretionary housing payment (DHP) cover?
  • , What does the Council take into account?
  • , How can you claim DHP?
• Paying Your Rent
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Money Matters, Rent Matters, Tenancy Matters

  Content:

  • Payments
  • , By Direct Debit
  • , With your Allpay Payment Card
  • , Through our website
  • , By Standing Order
  • , Over the Telephone
  • , By Post
• Pre-eviction Advice
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Money Matters, Rent Matters, Tenancy Matters

  Content:

  • What to do if you receive an eviction notice for rent arrears
  • , Useful Contacts - County Courts
  • , Useful Contacts - Homelessness Prevention Teams
• Rent Arrears
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Money Matters, Rent Matters

  Content:

  • Overview
  • , Falling behind with rent payments
  • , Our arrears team and process

  • , Help is at hand
  • , Contact
  • , Court Action and Repayment

• Rent Increases
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement, Money Matters, Rent Matters, Tenancy Matters

  Content:

  • Overview
  • , How we set your rent
  • , What you must do when you receive your rent increase notice
  • , Disputes
• RightSize Scheme
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Lettings, Money Matters, Rent Matters, Tenancy Matters

  Content:

  • Overview
  • , What is Bedroom Tax?
  • , What is a spare bedroom?
  • , What does this mean to you?
  • , Could this be you?
  • , What are your options?
  • , How Can Adactus Help?
  • , Frequently Asked Questions
• Service Charges
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Home Ownership, Money Matters, Rent Matters

  Content:

  • What are Service Charges?
  • , Fixed or Variable Service Charge
  • , How we set Variable Service Charges
• Welfare Reform - What you need to know
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Money Matters, Rent Matters, Tenancy Matters

  Content:

  • Changes to welfare reform
  • , Universal Credit
  • , Under-Occupation
  • , Benefit Cap
  • , Non Dependents
  • , Disability Living Allowance (DLA) - Personal Independence Payment
  • , Discretionary Housing Payment
  • , Tax Credits
  • , Jobseekers Allowance
  • , Universal Credit
  • , Employment Support Allowance
  • , Useful Contacts
• Welfare Reform and Benefit Calculator
  Companies:

  , Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

  Categories:

  Money Matters, Rent Matters

  Content:

  • Overview
  • , Welfare Reform Calculator
  • , Benefit Calculator
  • , Money Manager for Universal Credit claimants