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Adactus Housing Association

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Last updated 08/12/2016

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  • Overview

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    During spells of heavy rain, flooding is increasingly becoming a risk.  Floods can have devastating consequences for people and their property.  This information should help you stay safe during a flood and help protect your property.

  • Flood warning service

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    The Environment Agency provides a free flood warning service to many areas at risk of flooding from rivers and the sea.  To stay in touch with the latest updates, you can select to receive warnings by phone, text, fax or pager.   Visit www.environment-agency.gov.uk/flood and find out:

    • what flood warning service is available where you live.
    • practical advice on what to do before, during and after flooding.
    • a Quickdial number for easy access to information on flooding in your area.
    • if your area is eligible for a free 24 hour Floodline Warnings Direct service (Floodline: 0345 988 118 - Incident hotline 0800 80 70 60)

     

    Other places that provide the latest flood updates:

    • BBC Ceefax Page 419 and Digital Ceefax Page 405.
    • Local weather, news and travel bulletins.
  • Your personal flood plan

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    Start preparing today before a flood happens. Use this checklist as your flood plan:

    1. Know who to contact and how:

    • Agree where you will go and how to contact each other.
    • Check with your council if pets are allowed at evacuation centres.
    • Keep a list with all your important contacts to hand.

     

    2. Think about what you can move now:

    • Don’t wait for a flood. Move items of personal value such as photo albums, family films and treasured mementos to a safe place.

     

    3. Think about what you would want to move to safety during a flood:

    • Pets
    • Cars
    • Furniture
    • Electrical equipment
    • Garden pot plants and furniture.

    Think about who you could ask for help/who you could offer to help, particularly vulnerable needs.

     

    4. Check your insurance cover:

    • Check you have home contents insurance.
    • Confirm you are covered for flooding.
    • Find out if the policy replaces new for old.
    • Don’t underestimate the value of your contents.

     

    5. Know how to turn off your gas, electricity and water mains supplies:

    • If you are not sure how to do this, please contact us.
    • Mark taps or switches with stickers to help you remember.

     

    6. Prepare a flood kit of essential items and keep it handy:

    • Copies of your home contents insurance documents.
    • A torch with spare batteries.
    • A wind-up or battery radio.
    • Warm, waterproof clothing and blankets.
    • A first aid kit and prescription medication.
    • Bottled water and non-perishable foods.
    • Baby food and baby care items.
  • Temporary flood protection equipment

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    Flood protection equipment can help stop flood water getting into your property. Follow manufacturer instructions to put these in place when you get a flood warning.

    Floodboards
    These fix to frames around windows and doors. They can be washed, stored and used again. Always remove flood protection equipment once the flood water has gone. This will help your property dry out.

    Plastic covers to seal airbricks
    These can stop flood water coming in through your airbricks.

    Sandbags
    Your local council may provide these during a flood, but they may be scarce. You can buy your own sand and bags, or fill pillowcases and plastic bags with earth. Be aware that following a flood they will be contaminated by sewage in the water

    Flood repairs can take weeks or months to complete, especially if there has been widespread flooding and builders are scarce. It takes time to dry out a property and some buildings may have to be gutted before repairs can start.

    Your insurance company may provide temporary accommodation.  Adactus may also be able to offer assistance.

  • Know your flood warning codes

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    FLOOD ALERT - Flooding is possible. Be prepared.

    What to do:

    • Be prepared to act on your flood plan.
    • Prepare a flood kit of essential items.
    • Monitor local water levels on our website.

     

    FLOOD WARNING - Flooding is expected. Immediate action is required

    What to do:

    • Protect yourself, your family and help others.
    • Move family, pets and valuables to a safe place.
    • Keep a flood kit ready.
    • Turn off gas, electricity and water supplies if safe to do so.
    • Put flood protection equipment in place.

     

    SEVERE FLOOD WARNING - Severe flooding. Danger to life.

    What to do:

    • Stay in a safe place with a means of escape.
    • Be ready should you need to evacuate from your home.
    • Co-operate with the emergency services.
    • Call 999 if you are in immediate danger.
  • Surface water flooding

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    Flood warning services can warn you of flooding from rivers and the sea as soon as they can, but there are some types of flooding that cannot be predicted.

    Stay alert to localised flooding also known as ‘surface water flooding’. This usually happens where drainage systems are unable to cope with heavy spells of rainfall. There is no direct warning for this type of flooding, find out about the possibility of ‘surface water’ flooding in your area by checking local weather forecasts.

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  • 08/12/2016

    Updated by Athanasios Protopapas on 08/12/2016 13:47:50

    Comment: New document added

    Details: (show)

    Chapter titled "Your personal flood plan" content changed.
    New Tag assigned "Floods".
    New Tag assigned "flood".
    New Tag assigned "floods".
    New Tag assigned "flooded".

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