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Adactus Housing Association

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Last updated 17/07/2012

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  • Overview

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    As a company we aim to be open and honest about our performance, the decisions that we make and ultimately why we make them.  This 'transparency' is central to our relationship with our customers.  It helps us create and maintain confidence in our services.  We are committed to being transparent and publish a great deal of information on our website to fulfill this commitment.

  • Customer priorities

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    Through the Adactus500 we have gained a clear understanding of the information that our customers want to be published to demonstrate transparency.

    We have pledged to work towards providing information on each of the top five priorities identified by customers, which in order of preference are:

    1. Cost of Services

    2. Information about how we are performing in key areas (e.g. rent collection)

    3. Annual Accounts

    4. Annual Reports

    5. Neighbourhood Fund Spend

  • Going further

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    We have also decided to publish more information to help demonstrate our commitment to transparency:

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  • 17/07/2012

    Updated by Admin on 17/07/2012 16:45:50

    Comment: Updated due to publication of invoiced expenditure.

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    Chapter titled "Going further" content changed.

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  • 25/05/2012

    Updated by Admin on 25/05/2012 17:42:23

    Comment: corrected a link

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    Chapter titled "Going further" content changed.

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  • 25/05/2012

    Updated by Admin on 25/05/2012 16:51:03

    Comment: Editorial improvements and added links to additional information that we publish

    Details: (show)

    Chapter titled "Overview" content changed.
    Chapter title changed from "Your Priorities" to "Customer priorities".
    Chapter titled "Customer priorities" content changed.
    Chapter title changed from "Our Commitment" to "Going further".
    Chapter titled "Going further" content changed.
    Tag assignment removed: "Open".
    Tag assignment removed: "open".

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  • 25/05/2012

    Updated by Sam Ryan on 25/05/2012 14:24:55

    Comment: Updated links

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    Chapter titled "Our Commitment" content changed.

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  • 25/05/2012

    Updated by Sam Ryan on 25/05/2012 13:40:28

    Comment: New document on transparency

    Details: (show)

    New Document created; title:"Transparency", subTitle:"", cover image:"magnifying glass.jpg".
    New Chapter added; title:"Overview" image:"" order:"1".
    New Chapter added; title:"Your Priorities" image:"" order:"2".
    New Chapter added; title:"Our Commitment" image:"" order:"3".

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