This information is for:
Adactus Housing Association, Beech Housing Association, Chorley Community Housing, Miles Platting

Contact centre

The Group's Connect contact centre can be accessed by:

  • Calling our Connect number, t: 0300 111 1133. Calls are charged at the same rate as 01 and 02 numbers and can be included in your free or discounted calls package. (NB our 0845 505 3355 number remains operational and is a more economical option for callers with certain BT landline and Vodafone contracts.)
  • WebConnect e: , completing an online form or using Facebook  or Twitter (Please do not use for emergencies).
  • CCH customers can call us using the connect number above.  The connect numbers are also available for emergencies.  e: or complete an online form.
  • Renaissance - Miles Platting customers: Freephone 0800 234 6826 or t: 0161 203 2600; e: (For emergencies, please use 0800 234 6826 or 0161 203 2600).


When contacting us by phone, you will be asked to select either,

1 if your call is about a repair or maintenance issue; or

2 if your call is about any other issue; or

3 to be connected to an automated rent payment service. You will need you payment card details and credit or debit card to use this service.

Calls may be recorded and used for training and security purposes. If you are requesting information about a tenancy or asking for a service, you will be asked for information to identify yourself. This is done for Data Protection Act purposes and to prevent and detect tenancy fraud.

Our normal office opening hours are Monday-Friday 8am-6pm.

For emergency repairs outside of these hours, please contact us using the above numbers and select the option for emergency contact.

Adactus Housing Group head office


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Adactus Housing Group Ltd
Turner House
56 King Street

Opening Hours: Monday - Friday (8:00am - 6:00pm)

Adactus Housing Association Miles Platting office


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Adactus Housing Association Ltd
542 Oldham Road
Miles Platting
M40 8BS

Opening Hours: Monday - Friday (9:00am - 5:00pm) and Wednesday (9:00am - 6:00pm)

Chorley Community Housing head office

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Chorley Community Housing Ltd
Ann James House
32-34 St Thomas Road

Opening Hours: Monday - Friday (8:45am - 5:00pm)

Media and press enquiries

Weber Shandwick handle all press enquiries for all members of the Adactus Housing Group.

Please visit the Weber Shandwick website for more details.

t: 0161 240 9006

m. Dawn on 07920 210836

f: 0161 228 3076