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Adactus Housing Association

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Last updated 31/01/2017

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  • Introducing Adactus connect

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    In early 2017, we launched our brand new customer website: Adactus connect. The new website allows our tenants to log in and view their tenancy details, rent and repairs, giving our tenants total access 24/7. Registration is simple and automated so tenants can sign up any time.

  • Connect features

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    With connect, you can:

    • Pay rent
    • Request a repair
    • Update their contact details
    • Check out local news on our Breathe Facebook feeds
    • Check out your repair history
    • Request an energy advice visit
    • Download documents such as gas safety certificates, advice leaflets etc
    • Request a copy of your tenancy
    • Check out your rent account
    • Set up a direct debit
    • Request a rent statement (emailed to you as a pdf)
    • Update personal profile information
    • Add and update household members
    • Add and update next of kin information
    • Give notice on you tenancy
    • Contact us about any tenancy matters
    • Receive personalised information about our services
    • Receive alerts and messages about urgent tenancy matters


    New features will be added soon!

     

    How to register:


    Simply visit https:/connect.adactushousing.co.uk
    Click on registration
    Submit your details
    We will match your details against those that we hold on our systems. If there’s a match you will receive a password and you can log straight in. If there’s no match, don’t worry, just give us a call, update your details and you will be able to register again.

     

     

    Security:


    The data made available on the portal is kept secure and cannot be altered by anyone using the portal. You can play your part in keeping your data confidential by not sharing your login details with anyone else.

     

     

  • Other online services

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    The following services are available to all visitors to our website:


    Customer information: this is the section you are visiting now. We have brought together information about our services, housing and who we are. If you have something to add, please make a suggestion. Our short video will show you how to get the best out of customer information.


    Pay your rent: use your allpay payment card and debit card on the allpay web payments site (There is no charge for using this facility).


    View homes for rent or sale: check out the homes we currently have available and get in touch if you see one that meets your needs.


    Look at current vacancies and apply for a job.


    Get in touch: you can send us a query which will be handled by our connect team.

     

    Don't forget, you can also contact us using Facebook or Twitter.

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  • 31/01/2017

    Updated by Athanasios Protopapas on 31/01/2017 10:53:39

    Comment: Added How to sign up video

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    Chapter titled "Connect features" content changed.

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  • 31/01/2017

    Updated by Athanasios Protopapas on 31/01/2017 10:48:07

    Comment: Link edits on registering for connect

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    Chapter titled "Connect features" content changed.

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  • 31/01/2017

    Updated by Athanasios Protopapas on 31/01/2017 10:42:20

    Comment: Updated image

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    Document Cover Image changed from "online services new.jpg" to "".

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  • 31/01/2017

    Updated by Suzannah Robinson on 31/01/2017 09:53:35

    Comment: connect details added

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    Chapter title changed from "Benefits of online services" to "Introducing Adactus connect".
    Chapter titled "Introducing Adactus connect" content changed.
    Chapter title changed from "Web services available to all" to "Connect features".
    Chapter titled "Connect features" content changed.
    Chapter title changed from "Extended online services: your account online" to "Other online services".
    Chapter titled "Other online services" content changed.
    Chapter titled "Extended online services your account online" deleted.

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  • 02/08/2016

    Updated by Suzannah Robinson on 02/08/2016 12:32:05

    Comment: updated image

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    Document Cover Image changed from "onlineservices.jpg" to "online services new.jpg".

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  • 08/12/2014

    Updated by Athanasios Protopapas on 08/12/2014 12:16:25

    Comment: Amended broken link

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    Chapter titled "Extended online services your account online" content changed.

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  • 08/12/2014

    Updated by Athanasios Protopapas on 08/12/2014 11:53:54

    Comment: Updated document with information on the new extended online services

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    New Chapter added; title:"Extended online services your account online" image:"" order:"4".

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  • 08/12/2014

    Updated by Athanasios Protopapas on 08/12/2014 11:30:40

    Comment: Updated content on new extended online services

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    Chapter title changed from "Tenant portal" to "Extended online services: your account online".
    Chapter titled "Extended online services: your account online" content changed.
    New Chapter added; title:"Extended online services: your account online" image:"" order:"4".

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  • 08/12/2014

    Updated by Athanasios Protopapas on 08/12/2014 11:30:40

    Comment: Updated the chapter on our extended online services

    Details: (show)

    Chapter title changed from "Tenant portal" to "Extended online services: your account online".
    Chapter titled "Extended online services: your account online" content changed.

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  • 16/01/2014

    Updated by Sam Ryan on 16/01/2014 15:48:18

    Comment: editing text

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  • 26/06/2013

    Updated by Athanasios Protopapas on 26/06/2013 08:22:22

    Comment: Updated how to register chapter to include the mobile site registration form.

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    Chapter titled "Tenant portal" content changed.

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  • 20/06/2013

    Updated by Athanasios Protopapas on 20/06/2013 15:00:42

    Comment: Updated Online Services Portal Video

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    Chapter titled "Tenant portal" content changed.

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  • 05/03/2013

    Updated by Athanasios Protopapas on 05/03/2013 12:20:21

    Comment: Amended links to online services portal and registration for it to distinguish between desktop and mobile site users.

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    Chapter titled "Tenant portal" content changed.

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  • 05/03/2013

    Updated by Athanasios Protopapas on 05/03/2013 11:15:56

    Comment: Reverted to allpay links within the wiki opening the allpay site to accommodate mobile device users.

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    Chapter titled "Web services available to all" content changed.

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  • 28/02/2013

    Updated by Athanasios Protopapas on 28/02/2013 14:25:12

    Comment: fixed link for registering online

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    Chapter titled "Tenant portal" content changed.

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  • 19/02/2013

    Updated by Athanasios Protopapas on 19/02/2013 12:45:36

    Comment: Added improved allpay web payment links.

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    Chapter titled "Web services available to all" content changed.

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  • 09/07/2012

    Updated by Elesh Makwana on 09/07/2012 13:37:14

    Comment: Inserted an image to replace the video with link.

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    Chapter titled "Tenant portal" content changed.

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  • 02/04/2012

    Updated by Athanasios Protopapas on 02/04/2012 10:56:10

    Comment: Amended pay you rent online to accommodate using allpay only to process secure online payments

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    Chapter titled "Web services available to all" content changed.

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