ways to pay |
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You can pay at any Post Office (which are also open on Saturday mornings) with your allpay swipe card. They will give you a receipt as proof of payment. Please retain this receipt for your records. If you do not have a swipe card but would like to use this payment method please contact your Housing Officer.
Look for the PayPoint or e-pay sign and pay your rent with your allpay card at the till. You will get a receipt as proof of payment. Please retain this receipt for your records. Please be aware that It can take up to 3 days for the payment to appear on your rent account.
To do this please contact your Housing Officer who will assist you in setting up the Direct Debit. Your Housing Officer will tell you when the first payment will be taken on Direct Debit and then you can cancel your old payment method. Direct Debit is a great and easy way to pay as you do not have to remember when the rent is due and if your rent changes we will do all the work for you to make sure your Direct Debit is increased and you are paying the correct amount.
You can pay your rent by text. In order to do this you will need a UK registered phone, an Allpay card and a current debit. Log onto the Allpay secure website https://www.allpayments.net/ text and register you phone and card details to enable you to use this facility. Please ask your Housing Officer if you would like assistance or do not have access to the internet.
You can pay by Debit card by telephoning one of our offices. You will need to tell us your card number, expiry date and security code plus the amount you want to pay. We will send you a receipt for any payment that you make.
You can pay by Debit card by logging onto our website. This service is available 24 hours a day, 365 days a year. If you have an email account you will receive a message confirming the payment has been made which you should retain for your records.
Payments can be made directly from your Bank or Building Society on a weekly, fortnightly or Monthly basis. To use this payment method please contact your Housing Officer who will send you a Standing Order form for you to complete and return to your Housing Officer.